TeamCeline Tickets go on sale tomorrow (25th October)

[Salla]

we have to CALL them?! it can't be that hard to fix it, can it?

 

Yeah. I don't get what's so difficult about it.

 

Yeah, I'm glad they're trying to get it sorted, but the fact that I should call them annoys me. I don't really have the money to make long distance calls.

I'm half asleep. It didn't register the fact that you'd be paying for the phone call. Why am I not surprised? This is TC we're talking about after all.

 

Yeah, they suck. But not really a surprise. I'm not really even that bothered about the one ticket I could buy through them, cause I don't wanna go to another show by myself. And if I called them that would probably cost as much as the 10% we get off the tickets.

[Teodora]

I'm glad to hear you got you money back don't be afraid to try again sweetie, it can't happen to the same person twice

You don't know me. I'm like the unluckiest person ever And I already got lucky twice this year, by getting tickets to Celine's last two shows in Vegas and great seats for Paris... I'm gonna try when normal tickets go on sale. I'm more confortable buying when there's a seat plan also. One way or another, I'm gonna get a great seat for an English concert. I would love to see a show with a normal stage, not a middle one.... Anyone knows where there's a normal stage and where's the middle one?

[Dionesque]

Berlin will have "normal" stage, I think because in Waldbühne it's impossible to build a stage in the middle - it's not like a stadium.

[Terre]

OMG!!! I joined TC yesterday and bought a ticket for Céline's concert in Stockholm. Today I tried many times to buy a ticket to see her in Berlin but all I got was this message: 'Unable to complete your request. You have reached your purchase limit.' I was like WTF?!? I've only bought ONE ticket! I e-mailed the customer service and complained about this. I'm so mad!! Is anybody else having the same problem?

Yep, Salla and Frida to name but two.

 

You were too quick for me, Salla

 

I'm glad to know I'm not the only one! I got an e-mail from the customer service, here's what it said:

 

We will need to place the additional order through our ticketing system as your membership is only valid for 1 purchase. Please call us at 1-800-594-8499 and ask for the ticketing support team for further assistance.

 

Our hours of operation are Monday through Friday from 9:00 AM to 7:00 PM.

 

 

 

Thank you,

 

James

Ticketing Customer Service Department

Musictoday, LLC

The Artist/Fan Connection

www.musictoday.com

 

I can't believe this!!! I joined TC for the tickets and this is what I get! I won't call them so I guess all I can do is buy a ticket when the general sale begins and hope I get as good seat as possible. All this drives me crazy! I'm both happy and angry at the same time: I'm over the moon 'cause I'm gonna see Céline in Stockholm but I'm also so mad 'cause I won't get another TC ticket!

[Salla]

OMG!!! I joined TC yesterday and bought a ticket for Céline's concert in Stockholm. Today I tried many times to buy a ticket to see her in Berlin but all I got was this message: 'Unable to complete your request. You have reached your purchase limit.' I was like WTF?!? I've only bought ONE ticket! I e-mailed the customer service and complained about this. I'm so mad!! Is anybody else having the same problem?

Yep, Salla and Frida to name but two.

 

You were too quick for me, Salla

 

I'm glad to know I'm not the only one! I got an e-mail from the customer service, here's what it said:

 

We will need to place the additional order through our ticketing system as your membership is only valid for 1 purchase. Please call us at 1-800-594-8499 and ask for the ticketing support team for further assistance.

 

Our hours of operation are Monday through Friday from 9:00 AM to 7:00 PM.

 

 

 

Thank you,

 

James

Ticketing Customer Service Department

Musictoday, LLC

The Artist/Fan Connection

www.musictoday.com

 

I can't believe this!!! I joined TC for the tickets and this is what I get! I won't call them so I guess all I can do is buy a ticket when the general sale begins and hope I get as good seat as possible. All this drives me crazy! I'm both happy and angry at the same time: I'm over the moon 'cause I'm gonna see Céline in Stockholm but I'm also so mad 'cause I won't get another TC ticket!

 

Yeah, that's exactly what I got from them. And I'm SO not going to call them. I'll email them back and complain.

[Terre]

we have to CALL them?! it can't be that hard to fix it, can it?

 

 

 

 

OMG!!! I joined TC yesterday and bought a ticket for Céline's concert in Stockholm.

 

 

oooh yay, what seat/section/row are you in?

 

Take a look at my signature. Does anybody know if that's a good seat? I'm not quite sure...

[Salla]

we have to CALL them?! it can't be that hard to fix it, can it?

 

 

 

 

OMG!!! I joined TC yesterday and bought a ticket for Céline's concert in Stockholm.

 

 

oooh yay, what seat/section/row are you in?

 

Take a look at my signature. Does anybody know if that's a good seat? I'm not quite sure...

 

No one really knows how good the seats are, but they're supposed to be on the "parkett".(check the Stockholm concert thread)

[Terre]

OMG!!! I joined TC yesterday and bought a ticket for Céline's concert in Stockholm. Today I tried many times to buy a ticket to see her in Berlin but all I got was this message: 'Unable to complete your request. You have reached your purchase limit.' I was like WTF?!? I've only bought ONE ticket! I e-mailed the customer service and complained about this. I'm so mad!! Is anybody else having the same problem?

Yep, Salla and Frida to name but two.

 

You were too quick for me, Salla

 

I'm glad to know I'm not the only one! I got an e-mail from the customer service, here's what it said:

 

We will need to place the additional order through our ticketing system as your membership is only valid for 1 purchase. Please call us at 1-800-594-8499 and ask for the ticketing support team for further assistance.

 

Our hours of operation are Monday through Friday from 9:00 AM to 7:00 PM.

 

 

 

Thank you,

 

James

Ticketing Customer Service Department

Musictoday, LLC

The Artist/Fan Connection

www.musictoday.com

 

I can't believe this!!! I joined TC for the tickets and this is what I get! I won't call them so I guess all I can do is buy a ticket when the general sale begins and hope I get as good seat as possible. All this drives me crazy! I'm both happy and angry at the same time: I'm over the moon 'cause I'm gonna see Céline in Stockholm but I'm also so mad 'cause I won't get another TC ticket!

 

Yeah, that's exactly what I got from them. And I'm SO not going to call them. I'll email them back and complain.

 

I think I'm gonna do that too.

[Salla]

OMG!!! I joined TC yesterday and bought a ticket for Céline's concert in Stockholm. Today I tried many times to buy a ticket to see her in Berlin but all I got was this message: 'Unable to complete your request. You have reached your purchase limit.' I was like WTF?!? I've only bought ONE ticket! I e-mailed the customer service and complained about this. I'm so mad!! Is anybody else having the same problem?

Yep, Salla and Frida to name but two.

 

You were too quick for me, Salla

 

I'm glad to know I'm not the only one! I got an e-mail from the customer service, here's what it said:

 

We will need to place the additional order through our ticketing system as your membership is only valid for 1 purchase. Please call us at 1-800-594-8499 and ask for the ticketing support team for further assistance.

 

Our hours of operation are Monday through Friday from 9:00 AM to 7:00 PM.

 

 

 

Thank you,

 

James

Ticketing Customer Service Department

Musictoday, LLC

The Artist/Fan Connection

www.musictoday.com

 

I can't believe this!!! I joined TC for the tickets and this is what I get! I won't call them so I guess all I can do is buy a ticket when the general sale begins and hope I get as good seat as possible. All this drives me crazy! I'm both happy and angry at the same time: I'm over the moon 'cause I'm gonna see Céline in Stockholm but I'm also so mad 'cause I won't get another TC ticket!

 

Yeah, that's exactly what I got from them. And I'm SO not going to call them. I'll email them back and complain.

 

I think I'm gonna do that too.

 

okay, I just sent them an email asking if there's some other way for international customers to solve the problem...

[Salla]

Salla,

 

This is only a presale and the 2 ticket limit is imposed by band management. We are only the online ticket providers. We are not involved in the policies surrounding the tour and the ticket sales. We just facilitate the presale for the Fan Club.

 

Fans who only bought 1 ticket and would like to buy a second one later will need our assistance with placing the second order. We can understand that you would rather not make an international call. We could place the order for you if you provide us with the 8 middle digits of your credit card. However, you would not know the seat location until you receive your order confirmation. If you don't like the seat location, you could e-mail us immediately upon receipt of confirmation to let us know and we would cancel the order.

 

Hopefully this is helpful information and we look forward to assisting you.

 

James

Ticketing Customer Service Department

Musictoday, LLC

The Artist/Fan Connection

www.musictoday.com

 

hmm.

[Frida]

why on earth would someone hand out their creditcardnumber? just fix the effing problem :hitler:

[Terre]

Salla,

 

This is only a presale and the 2 ticket limit is imposed by band management. We are only the online ticket providers. We are not involved in the policies surrounding the tour and the ticket sales. We just facilitate the presale for the Fan Club.

 

Fans who only bought 1 ticket and would like to buy a second one later will need our assistance with placing the second order. We can understand that you would rather not make an international call. We could place the order for you if you provide us with the 8 middle digits of your credit card. However, you would not know the seat location until you receive your order confirmation. If you don't like the seat location, you could e-mail us immediately upon receipt of confirmation to let us know and we would cancel the order.

 

Hopefully this is helpful information and we look forward to assisting you.

 

James

Ticketing Customer Service Department

Musictoday, LLC

The Artist/Fan Connection

www.musictoday.com

 

hmm.

 

That's weird. I don't understand what the problem is. Why don't they just let us buy the ticket just like the first one? I'm not very keen on the thought of sending any credit card information to anyone...

[Salla]

Salla,

 

This is only a presale and the 2 ticket limit is imposed by band management. We are only the online ticket providers. We are not involved in the policies surrounding the tour and the ticket sales. We just facilitate the presale for the Fan Club.

 

Fans who only bought 1 ticket and would like to buy a second one later will need our assistance with placing the second order. We can understand that you would rather not make an international call. We could place the order for you if you provide us with the 8 middle digits of your credit card. However, you would not know the seat location until you receive your order confirmation. If you don't like the seat location, you could e-mail us immediately upon receipt of confirmation to let us know and we would cancel the order.

 

Hopefully this is helpful information and we look forward to assisting you.

 

James

Ticketing Customer Service Department

Musictoday, LLC

The Artist/Fan Connection

www.musictoday.com

 

hmm.

 

That's weird. I don't understand what the problem is. Why don't they just let us buy the ticket just like the first one? I'm not very keen on the thought of sending any credit card information to anyone...

 

Yeah, it's insane..i can't believe this is the only way to solve the problem..

[Bellamy]

Their system sucks. That's all.

[nano]

Salla,

 

This is only a presale and the 2 ticket limit is imposed by band management. We are only the online ticket providers. We are not involved in the policies surrounding the tour and the ticket sales. We just facilitate the presale for the Fan Club.

 

Fans who only bought 1 ticket and would like to buy a second one later will need our assistance with placing the second order. We can understand that you would rather not make an international call. We could place the order for you if you provide us with the 8 middle digits of your credit card. However, you would not know the seat location until you receive your order confirmation. If you don't like the seat location, you could e-mail us immediately upon receipt of confirmation to let us know and we would cancel the order.

 

Hopefully this is helpful information and we look forward to assisting you.

 

James

Ticketing Customer Service Department

Musictoday, LLC

The Artist/Fan Connection

www.musictoday.com

 

hmm.

wtf.

[Salla]

Salla,

 

This is only a presale and the 2 ticket limit is imposed by band management. We are only the online ticket providers. We are not involved in the policies surrounding the tour and the ticket sales. We just facilitate the presale for the Fan Club.

 

Fans who only bought 1 ticket and would like to buy a second one later will need our assistance with placing the second order. We can understand that you would rather not make an international call. We could place the order for you if you provide us with the 8 middle digits of your credit card. However, you would not know the seat location until you receive your order confirmation. If you don't like the seat location, you could e-mail us immediately upon receipt of confirmation to let us know and we would cancel the order.

 

Hopefully this is helpful information and we look forward to assisting you.

 

James

Ticketing Customer Service Department

Musictoday, LLC

The Artist/Fan Connection

www.musictoday.com

 

hmm.

wtf.

 

Yeah, wtf indeed.

[Terre]

I e-mailed the customer service as well and this is what they replied:

 

The system is in place to only allow one purchase. As you are allowed two tickets per membership, please provide the necessary credit card information so that I can place a second order for your additional ticket.

 

 

This is absolutely ridiculous!! I won't send any credit card information to anyone! How stupid do they think their customers are?!? I'm gonna e-mail them one more time and complain about this. Apparently there's no other way to get another TC ticket but I'll do it anyway.

[Salla]

I e-mailed the customer service as well and this is what they replied:

 

The system is in place to only allow one purchase. As you are allowed two tickets per membership, please provide the necessary credit card information so that I can place a second order for your additional ticket.

 

 

This is absolutely ridiculous!! I won't send any credit card information to anyone! How stupid do they think their customers are?!? I'm gonna e-mail them one more time and complain about this. Apparently there's no other way to get another TC ticket but I'll do it anyway.

 

 

I know! I'm gonna email them back as well. If enough people complain and demand to get what they're entitled to they might have to do SOMETHING! ...maybe? probably not..but um...it's worth a try.

[Terre]

I e-mailed the customer service again and learned that the only way to solve the problem is to call them or send them your credit card information. The system can't be changed to allow the customers to buy two tickets. All I can do is settle for one TC ticket, which sucks! I'll be very mad and disappointed unless I manage to get a good non-TC seat in Amsterdam.