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TeamCeline Ticket Help!Comp crashed and lost my receipt

Started by boyblackuk , Mar 12 2008 01:39 PM

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14 replies to this topic

#1
boyblackuk
Posted 12 March 2008 - 01:39 PM

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Hi Guys

Hoping you can help. My computer completely crashed and I have lost my Concert receipt which is one of the 4 peices of proof you need for getting in to the concert.

Anyone know what I should do? or where I can get it from.

I have emailed teamceline@musictoday.com and Tix@musictoday.com

Your help is urgently needed

THANKS

#2
Koolan
Posted 12 March 2008 - 03:36 PM

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Try giving MusicToday a call at 877-MUSIC-77


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#3
boyblackuk
Posted 12 March 2008 - 05:09 PM

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View PostKoolan, on Mar 12 2008, 09:36 PM, said:

Try giving MusicToday a call at 877-MUSIC-77

Thanks but I am in the UK, where would I get the international code and which area would I look for?

Thanks in advance

#4
Litsas
Posted 12 March 2008 - 06:18 PM

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What have been crashed on your computer, did your (C:\) harddisk failed or did you activate some kind of virus?

I advice you to go to a computer store, sometimes they have a sort of tool to recover items from a crashed harddisk, maybe they can recover the Concert receipt for you, presuming that it was in your My Documents -folder at the time of the crash, if it was still in your e-mailbox it is easy to recover when using some kind of webmail (like Hotmail, GMail etc.): you can access your webmail account from almost ervery compter with acces to the Internet, if you are using Outlook Express it will not be easy or even possible to recover it!

I'm not a TC-member but isn't there a page on their site which says what to do when you lost your Concert Receipt, and isn't it possible to find the Receipt on your Memberpage?

The phone number is American or Canadian, maybe you can find more info about it on the TC pages!

If you don't find the thing, you have to buy 'normal' tix as soon as possible to get to the concert you want to go to, and that will mean you have to spend extra money and you have to sit on non VIP seats, and it will not be easy to get the TC tix refunded because it is YOUR fault that you lost the receipt!

Remember: Always make a print or a backup on CD-Rom of such important things!!!!


Hope you will sort it out soon!

#5
abadi
Posted 12 March 2008 - 06:25 PM

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You should have one in your email. :confused:

You can contact TXT and give them your name and the time you have bought and you email address, but my advice to you is that you have call them personally coz they are not so into the email things(i have tried them) and be assertive.

Good luck!!

#6
rathnakumar
Posted 12 March 2008 - 06:42 PM

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I'm sure you'd have got it in your E-mail... Please do re-check... I hope you find it...
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#7
Cheerfuljane
Posted 12 March 2008 - 11:55 PM

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4 pieces of proof?

That's insane.  All you should need is a reference number, credit card and your ID :D
Did you get an email confirmation?

#8
sangstar
Posted 13 March 2008 - 03:47 AM

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yeh you should havr confirmation of your ticket order in your email inbox, when you made your purchase.
Id wise, they said the credit card used to make the purchase, proof of identity, and membership card/printout.

#9
Bellamy
Posted 13 March 2008 - 07:34 AM

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If you haven't got the email, you can ask Tix@musictoday.com for help. But you need to tell them your order number or other info. And they'll email it to you again.


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#10
boyblackuk
Posted 13 March 2008 - 12:27 PM

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Thanks everyone for your replies. Unfortunately my email is with aol and deletes unsaved email. I did save it in my Harddrive but I am unable to recover this.

Its mad because on team celine its says you only need Credit Card, ID and your membership card, then you go into the ticket section and it advises email confirmation. It should have a section where you can look at your order but it doesnt.

Ill try calling and emailing again

Thanks again for your help

#11
boyblackuk
Posted 13 March 2008 - 12:34 PM

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Just logged onto my email and I have been sent my confirmation from music today.

HALLELUIAH !!!!!!!!!!!!!!!!!!!!!! :bananadance:  :bananadance:  :cheers:  :clap:  :clapping: I Cant Contain myself.....SO excited

#12
Cheerfuljane
Posted 13 March 2008 - 01:15 PM

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:clapping:  Good for ya !!!

What show is it for anyway?

#13
WendyB
Posted 13 March 2008 - 01:55 PM

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View Postboyblackuk, on Mar 13 2008, 06:34 PM, said:

Just logged onto my email and I have been sent my confirmation from music today.

HALLELUIAH !!!!!!!!!!!!!!!!!!!!!! :bananadance:  :bananadance:  :cheers:  :clap:  :clapping: I Cant Contain myself.....SO excited
Print it off NOW!!!

#14
I Surrender
Posted 13 March 2008 - 01:57 PM

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Good for you. And print it like Wendy says :lol:

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They Simply Mean I'll Miss You, Till We Meet Again -xxx-[/b]

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#15
boyblackuk
Posted 13 March 2008 - 03:48 PM

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I have saved it, printed it, saved it again and sent it to two other email addresses LOL.

Its for the Amsterdam Concert in june, I really cant wait WOO HOO. I LOVE U GUYS Thanks a lot x x x
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